Delivery and returns Policy

Delivery

Please allow 2-5 days for delivery.

Shortage

It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there are items missing from delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note and we are to be notified within 24 hours. Incorrect Goods Notify us of any incorrect goods supplied within 24 hours of delivery.

If the items are not what you ordered, you must not open the manufactures packaging or use the items. It is your responsibility to notify us.

Non deliveries

We will not accept liability for goods lost in transit unless we are notified within 2 days from expected delivery date.

We shall accept no liability for shortages, non deliveries, incorrect goods or damaged on delivery outside the stated time scales.

Except when extenuating circumstances have prevented the notification within the stated time scale.

The goods must be received back within 7 days from the day the customer received their order.

All Goods must be returned in resale condition.

Please note that imitation jewellery will go off colour, especially metal based jewellery.

Time for discolouration will depend on their use and the environment in which they are worn or stored.

We are unable to credit you for goods that have discoloured.

Please note we cannot accept returns for earrings or body jewellery,unopened cosmetics and creams unless damaged.

Please email before sending anything back.

Returned items should be sent recorded for the customers security.

Return Address

6 Broomfield Road,

Standish,

Wigan,

Lancashire.